{"id":20,"date":"2025-09-22T02:33:38","date_gmt":"2025-09-22T02:33:38","guid":{"rendered":"https:\/\/pems-italy.it\/?page_id=20"},"modified":"2025-09-22T02:33:38","modified_gmt":"2025-09-22T02:33:38","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/pems-italy.it\/es\/refund_returns-2\/","title":{"rendered":"Pol\u00edtica de reembolsos y devoluciones"},"content":{"rendered":"<p><b>Esta es una p\u00e1gina de ejemplo.<\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Descripci\u00f3n general<\/h2>\n\n\n\n<p>Nuestra pol\u00edtica de devoluciones y reembolsos tiene una duraci\u00f3n de 30 d\u00edas. Si han transcurrido 30 d\u00edas desde su compra, no podemos ofrecerle un reembolso completo ni un cambio.<\/p>\n\n\n\n<p>Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibi\u00f3. Adem\u00e1s, debe estar en su embalaje original.<\/p>\n\n\n\n<p>Algunos tipos de art\u00edculos no admiten devoluciones. Los productos perecederos, como alimentos, flores, peri\u00f3dicos o revistas, no se pueden devolver. Tampoco aceptamos productos de higiene personal, materiales peligrosos ni l\u00edquidos o gases inflamables.<\/p>\n\n\n\n<p>Art\u00edculos adicionales no retornables:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tarjetas de regalo<\/li>\n<li>Productos de software descargables<\/li>\n<li>Algunos art\u00edculos de salud y cuidado personal<\/li>\n<\/ul>\n\n\n\n<p>Para completar su devoluci\u00f3n, necesitamos un recibo o comprobante de compra.<\/p>\n\n\n\n<p>Por favor, no devuelva su compra al fabricante.<\/p>\n\n\n\n<p>Existen ciertas situaciones en las que solo se conceden reembolsos parciales:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Libro con evidentes signos de uso.<\/li>\n<li>CD, DVD, cinta VHS, software, videojuego, cinta de casete o disco de vinilo que haya sido abierto.<\/li>\n<li>Cualquier art\u00edculo que no est\u00e9 en su estado original, est\u00e9 da\u00f1ado o le falten piezas por razones ajenas a nuestro error.<\/li>\n<li>Cualquier art\u00edculo que se devuelva m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Reembolsos<\/h2>\n\n\n\n<p>Una vez que recibamos e inspeccionemos su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido el art\u00edculo. Tambi\u00e9n le informaremos si su reembolso ha sido aprobado o rechazado.<\/p>\n\n\n\n<p>Si su solicitud es aprobada, se procesar\u00e1 su reembolso y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original en un plazo de unos d\u00edas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reembolsos tard\u00edos o faltantes<\/h3>\n\n\n\n<p>Si a\u00fan no has recibido el reembolso, primero revisa tu cuenta bancaria nuevamente.<\/p>\n\n\n\n<p>Luego, comun\u00edquese con la compa\u00f1\u00eda de su tarjeta de cr\u00e9dito; puede que transcurra alg\u00fan tiempo antes de que su reembolso se vea reflejado oficialmente.<\/p>\n\n\n\n<p>A continuaci\u00f3n, contacta con tu banco. A menudo, el procesamiento de un reembolso puede tardar un tiempo.<\/p>\n\n\n\n<p>Si ha hecho todo esto y a\u00fan no ha recibido su reembolso, p\u00f3ngase en contacto con nosotros en {email address}.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Art\u00edculos en oferta<\/h3>\n\n\n\n<p>Solo se pueden devolver los art\u00edculos a precio regular. Los art\u00edculos en oferta no son reembolsables.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Intercambios<\/h2>\n\n\n\n<p>Solo reemplazamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesita cambiarlo por el mismo art\u00edculo, env\u00edenos un correo electr\u00f3nico a {direcci\u00f3n de correo electr\u00f3nico} y env\u00ede el art\u00edculo a: {direcci\u00f3n f\u00edsica}.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Regalos<\/h2>\n\n\n\n<p>Si el art\u00edculo se marc\u00f3 como regalo al comprarlo y se envi\u00f3 directamente a usted, recibir\u00e1 un cr\u00e9dito de regalo por el valor de la devoluci\u00f3n. Una vez recibido el art\u00edculo devuelto, se le enviar\u00e1 un certificado de regalo por correo.<\/p>\n\n\n\n<p>Si el art\u00edculo no se marc\u00f3 como regalo al comprarlo, o si la persona que hizo el regalo lo recibi\u00f3 primero para entreg\u00e1rtelo despu\u00e9s, le reembolsaremos el dinero a quien hizo el regalo y se enterar\u00e1 de la devoluci\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Devoluciones de env\u00edo<\/h2>\n\n\n\n<p>Para devolver su producto, debe enviarlo por correo a: {direcci\u00f3n f\u00edsica}.<\/p>\n\n\n\n<p>Usted ser\u00e1 responsable de pagar los gastos de env\u00edo para la devoluci\u00f3n del art\u00edculo. Los gastos de env\u00edo no son reembolsables. Si recibe un reembolso, el costo del env\u00edo de devoluci\u00f3n se deducir\u00e1 del mismo.<\/p>\n\n\n\n<p>Dependiendo de d\u00f3nde vivas, el tiempo que tarde en llegarte el producto de reemplazo puede variar.<\/p>\n\n\n\n<p>Si va a devolver art\u00edculos de mayor valor, le recomendamos utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo. No garantizamos la recepci\u00f3n del art\u00edculo devuelto.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfNecesitar ayuda?<\/h2>\n\n\n\n<p>Para cualquier pregunta relacionada con reembolsos y devoluciones, p\u00f3ngase en contacto con nosotros en {email}.<\/p>","protected":false},"excerpt":{"rendered":"<p>This is a sample page. Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-20","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy | PEMS Srl Italia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pems-italy.it\/es\/refund_returns-2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | PEMS Srl Italia\" \/>\n<meta property=\"og:description\" content=\"This is a sample page. 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